“I don’t know why people are so keen to put the details of their private life in public; they forget that invisibility is a superpower.”
Websites have to have a Privacy Policy to tell you about the data they collect from you. For me to be able to answer your email query I generally need to know a few things, these are:
Your name (I need to know what to call you, it’s polite!)
Your email address (I need to know where I’m replying to)
Your mobile number (Sometimes emails get bounced back to me undelivered so I use your mobile number to text you I have replied to your email or ask you to confirm your email address)
Your wedding date (it’s no use us having a conversation if I’m already booked on your date)
Your wedding location (I need to know where you’re getting married to work out if there’s any extra costs for example)
A little bit about your wedding day (just to give me an idea on number of guests, timings etc)
How you found my website (I use this to work out if my marketing is working – or not!)
I may save and store some of this information so we don’t have to keep going over the same stuff when we email each other! “Huh wedding photography what you going on about. Email, what email? Who are you, when is your wedding date again, where is it going to be”?
To reassure you I just want to confirm I don’t sell, pass on, or share the information you send me in anyway.
If you want to see what personal data I hold on you, generally this will be the original contact form you filled in to contact me and the subsequent emails we exchanged after that, just make a request here [email protected].
Google Analytics
I also use Google Analytics. This is Google’s own web and traffic analytics tool. It’s free to use and it’s ideal for businesses who want to know more about:
- How many people visit their website (although they don’t tell me any personal information)
- How their website is used
- What’s popular on their website, and what’s not
- Whether visitors return to their website
You can see Google Analytics own terms of service here to give you more info.
Cookies
My website uses cookies, these are bits of data that can track how you visit my site, this helps me to see how people move through my site and gives me ideas on how to improve things. It also helps with the user experience (or UX as the techies call it!). You can request a copy of my full cookies policy by contacting me here.
June 2020